NEED TO RETURN SOMETHING?
We will gladly accept returns within 30 days of receipt, for any item purchased that meets the criteria of our returns policy.
– All returns must be made within 30 days of receipt of your order.
– We are unable to offer exchanges for online orders. Refunds will be processed for all returned items.
– Refunds will be processed in $AUD.
– We request you include your original receipt/invoice with your parcel.
– All items purchased online must be returned unused, unworn and unwashed or they may not be accepted.
– We will provide a refund on any full price or SALE item that is faulty or not as described.
– When trying on clothing, please ensure that you are not wearing any fragrance, make-up or deodorant that may leave a scent or mark.
– Refunds will be credited against your original method of purchase.
– We will provide a full refund on any SALE item. Please note postage is non-refundable.
To return your product, you should mail your product to:
2 Bjelke Circuit
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs from original order are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once we have received your item(s) we will notify you by email when it has been processed. Please allow up to 2 weeks from the confirmation date for your account to be credited. Refunds will be processed in $AUD. Please note: Any bank transactional fees charged will be incurred by the customer.
If there is a problem with the refund or it has not shown up in your account please email firstname.lastname@example.org